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66 Prestige Parade, Wangara WA 6065

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  • What makes Explorex Caravans suitable for extreme Australian conditions?
    Explorex Caravans are built with robust materials and advanced engineering to withstand harsh Australian environments. Our caravans feature tough, all-terrain capabilities, ensuring durability and reliability in extreme conditions.
  • How are Explorex Caravans different from other manufacturers?
    Explorex Caravans stand out due to our commitment to quality, modern design, and customization options. Our focus on creating caravans that are both tough and comfortable ensures you get the best of both worlds for your adventures.
  • Are Explorex Caravans designed for off-road use?
    Yes, our caravans are specifically engineered for off-road adventures. With features like capable suspension systems and rugged chassis, you can confidently explore even the most challenging terrains.
  • Can I customise my Explorex Caravan?
    Absolutely! We offer an online 'build your caravan' configurator tool, allowing you to tailor your caravan to meet your specific needs and preferences, ensuring your vehicle is perfect for your lifestyle.
  • What kind of support does Explorex Caravans provide after purchase?
    We provide comprehensive after-sales support, including maintenance tips, servicing options, and customer care to ensure your caravan remains in top condition for years to come.
  • Are Explorex Caravans equipped with modern amenities?
    Yes, our caravans feature luxurious, modern interiors with high-specification equipment, ensuring you enjoy comfort and convenience no matter where your journey takes you.
  • How can I see the interior of an Explorex Caravan before purchasing?
    You can take an interactive 3D Matterport tour of our caravan interiors on our website, allowing you to experience the luxury and innovation of Explorex Caravans firsthand. Alternatively, book a meeting with our sales team and take a tour of our facilities.
  • Why should I choose Explorex for my off-road adventures?
    Choosing Explorex means opting for a caravan designed to tackle extreme conditions while providing unparalleled comfort and modern amenities. Our focus on quality and durability ensures a reliable companion for all your adventures.
  • What kind of warranty does Explorex Caravans offer?
    Explorex Caravans come with a comprehensive warranty that covers structural integrity and key components, providing you with peace of mind and assurance of our commitment to quality.
  • How can I schedule a service for my Explorex Caravan?
    Scheduling a service is easy. Simply contact our customer support team through our website or call our service hotline, and we’ll arrange a convenient time for your caravan maintenance.
  • What should I do if I encounter a problem with my caravan while on the road?
    If you experience any issues, our customer support team is available to assist you. You can reach out to us for troubleshooting guidance or to locate the nearest authorised service center.
  • Does Explorex Caravans provide parts replacement and repair services?
    Yes, we offer genuine parts replacement and repair services to ensure your caravan remains in top condition. Our network of authorised service centers is equipped to handle any necessary repairs or parts replacements.
  • Can I get advice on maintaining my Explorex Caravan?
    Absolutely! Our website features a comprehensive maintenance guide, and our customer support team is always available to provide expert advice on keeping your caravan in optimal condition.
  • Is there a customer support line I can call for immediate assistance?
    Yes, we have a dedicated customer support team available during office hours for your assistance. You can find the contact details on our website under the 'Contact Us' section.
  • Do you offer upgrade services for existing Explorex Caravans?
    Yes, we offer upgrade services to enhance your caravan with the latest features and technologies. Contact our customer support team to discuss available options and schedule an upgrade.
  • What types of after-sales support does Explorex provide?
    Explorex Caravans offers a wide range of after-sales support, including maintenance services, parts replacement, repair services, customer support, and detailed maintenance guides to help you care for your caravan.
  • What type of vehicle do I need to tow an Explorex Caravan?
    To tow an Explorex Caravan, you'll need a vehicle with adequate towing capacity. Check your vehicle’s tow rating against the caravan’s weight specifications, ensuring it can handle the load safely.
  • How do I hitch my Explorex Caravan to my vehicle?
    Hitching your Explorex Caravan involves aligning the tow ball with the hitch receiver, securing the latch, and connecting the safety chains and electrical wiring. Refer to your user manual for detailed instructions.
  • What safety checks should I perform before towing my caravan?
    Before towing, check the hitch connection, tire pressure, lights, brakes, and ensure that all doors and windows are securely closed. Conduct a final walk-around inspection to confirm everything is in order.
  • Are there any special driving techniques for towing a caravan?
    When towing a caravan, drive at a moderate speed, avoid sudden manoeuvres, and allow extra distance for braking. Practice turns and reversing in a safe area to get comfortable with the caravan's handling.
  • How can I reduce sway while towing my caravan?
    To reduce sway, ensure your caravan is evenly loaded, use a weight distribution hitch, and maintain proper tire pressure. If sway occurs, gently ease off the accelerator and steer straight until it stops.
  • What should I do if my caravan starts to sway?
    If your caravan starts to sway, remain calm, avoid braking or accelerating abruptly, and hold the steering wheel steady. Allow the caravan to settle back in line with your vehicle.
  • How do I ensure my caravan is properly balanced for towing?
    Ensure the load is distributed evenly, with heavier items placed low and centred over the axle. Aim for a hitch weight of about 10-15% of the caravan’s total weight to maintain stability.
  • What are the speed limits for towing a caravan in Australia?
    Speed limits for towing a caravan vary by state and territory, generally ranging from 80 to 100 km/h. Always check and adhere to the specific regulations for the areas you will be traveling through.
  • How often should I check my caravan and tow vehicle during a trip?
    It's recommended to check your caravan and tow vehicle at each rest stop. Inspect the hitch connection, tire pressure, lights, and overall condition to ensure everything remains secure and in good working order.
  • Can I tow my caravan off-road, and what precautions should I take?
    Yes, Explorex Caravans are designed for off-road towing. When towing off-road, reduce tire pressure for better traction, drive at lower speeds, and be mindful of terrain changes to avoid damage to your caravan.
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TRAVEL BOLDLY WITH A CARAVAN ENGINEERED FOR ADVENTURE, OFFERING SUPREME COMFORT AND DURABILITY

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